TERMS & CONDITIONS

This website is operated by Svarnavi Ornaments.

Throughout the site, the terms “we”, “us” and “our” refer to Svarnavi. By accessing our website www.svarnavi.in and/or purchasing from us, you agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”).

These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any of our services.

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your jurisdiction or that you are using the site under supervision of a legal guardian.

You agree not to:

  • Use our products for illegal or unauthorized purposes
  • Violate any applicable laws (including intellectual property laws)
  • Transmit viruses, malware, or destructive code

Violation of these Terms may result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your non-payment information may be transferred unencrypted over various networks. However, payment information is always encrypted during transmission.

You may not reproduce, copy, resell, or exploit any portion of the Service without written permission from Svarnavi.

SECTION 3 – PRODUCT INFORMATION & ACCURACY

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Slight color variations may occur due to screen settings.
  • Product sizes and finishes may vary slightly due to craftsmanship.
  • Pricing and availability are subject to change without notice.

We reserve the right to correct errors or inaccuracies at any time, including after an order has been placed.

SECTION 4 – PRICING & MODIFICATIONS

Prices for our jewellery are subject to change without notice.

We may modify, suspend, or discontinue any product or service at any time without liability.

SECTION 5 – PRODUCTS & SERVICES

Certain jewellery pieces may be available exclusively online and in limited quantities.

All purchases are subject to our Return, Exchange, and Buyback Policies.

We reserve the right to:

  • Limit quantities per order
  • Restrict sales to certain regions
  • Discontinue products at any time

We do not guarantee that products will meet individual expectations beyond stated descriptions.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate, current, and complete purchase and account information. Failure to do so may result in cancellation of your order.

If we cancel or modify an order, we may notify you via email or phone.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

Our website may contain links to third-party websites or tools. We are not responsible for the content, accuracy, or policies of these third-party services.

Your use of third-party services is at your own risk.

SECTION 8 – USER COMMENTS & FEEDBACK

If you submit feedback, suggestions, reviews, or other content:

  • We may use, edit, publish, or distribute such content without compensation.
  • You agree your submissions will not violate any third-party rights.
  • You are solely responsible for the accuracy of your content.

We reserve the right to remove unlawful or inappropriate content.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 10 – PROHIBITED USES

You may not use our website:

  • For unlawful activities
  • To violate intellectual property rights
  • To harass, abuse, or discriminate
  • To upload malware or harmful code
  • To collect personal information of others without consent

Violation may result in termination of access.

SECTION 11 – DISCLAIMER OF WARRANTIES

All services and products are provided “as is” and “as available”.

We do not guarantee uninterrupted, secure, or error-free service.

To the maximum extent permitted by law, Svarnavi shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delays or disruptions in service

SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold Svarnavi harmless from any claims arising from your violation of these Terms or misuse of the website.

SECTION 13 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate your access immediately if you violate these Terms.

SECTION 14 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India.

SECTION 15 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. It is your responsibility to review this page periodically.

SECTION 16 – AGREEMENT TO RECEIVE COMMUNICATION

By using our website, you consent to receive communications from Svarnavi including:

  • Order confirmations
  • Shipping updates
  • Promotional offers
  • SMS, email, or marketing communications

You may opt out of promotional communications at any time.

SECTION 17 – CONTACT INFORMATION

For questions regarding these Terms, please contact:

📧 care@svarnavi.in